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TMCNet:  Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

[August 27, 2019]

Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

WASHINGTON, Aug. 27, 2019 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2019/Happy-Plugs-Recalls-Wireless-Headphones-Due-to-BurnHazard

The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit http://www.saferproducts.gov. Further recall information is available at http://www.cpsc.gov. (PRNewsfoto/U.S. Consumer Product Safety Co)

Recall Summary

Name of Product: Happy Plugs Bluetooth Wireless II Headphones 

Hazard:  The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers. 

Remedy:  Replace

Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.

Consumer Contact: 
Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email customerservice@happyplugs.com and include "Recall" in the subject line, or online at https://happyplugs.com and click on "Support," then "Warranty and Returns," then click on "Voluntary Recall and Exchange Program." The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-andExchange-Program.

Recall Details

Units: About 6,900 (In addition, about 2,550 were sold in Canada.)

Description:
This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external microUSB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. 



Item #

Color

UPC

Item # 7620 Happy Plugs Wireless II

Black Gold

811613031059

Item # 7621 Happy Plugs Wireless II

Black

811613031066

Item # 7622? Happy Plugs Wireless II

White

811613031073

Item # 7623? Happy Plugs Wireless II

Pink Gold

811613031080

Item # 7624? Happy Plugs Wireless II

Matte Gold

811613031097

Item # 7625? Happy Plugs Wireless II

Space Gray

811613031103

Item # 7626? Happy Plugs Wireless II

White Marble

811613031110?

Item # 7627? Happy Plugs Wireless II

Botanica Exotica

811613031127

Item # 7629? Happy Plugs Wireless II

Pink Marble

811613032056

Item # 7630? Happy Plugs Wireless II

Leopard

811613032063


Incidents/Injuries: The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.

Sold At: Macy's stores nationwide and online at happyplugs.com from January 2019 through May 2019 for between $10 and $40.

Importer: Happy Plugs Inc., of New York

Manufactured in: China

In Conjunction With: Health Canada

Health Canada's press release is available at: https://healthycanadians.gc.ca/recall-alert-rappelavis/hc-sc/2019/70395r-eng.php    

This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. 

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

Recall Number: 19-188

Cision View original content to download multimedia:http://www.prnewswire.com/news-releases/happy-plugs-recalls-wireless-headphones-due-to-burn-hazard-300907910.html

SOURCE U.S. Consumer Product Safety Commission


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