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Frontier Communications Appoints New Senior VP and General Manager, Southeast Region
Jul 23, 2009 (Close-Up Media via COMTEX) --
Frontier Communications Corp. announced that Ken Arndt will become Senior Vice President and General Manager of its Southeast Region, responsible for operations in Alabama, Florida, Georgia, Mississippi, Tennessee and West Virginia.
The headquarters for the Southeast Region will be located in Charleston, West Virginia. The appointment is effective January 2010.
"Ken has demonstrated outstanding leadership during his tenure at Frontier," said Maggie Wilderotter, Chairman and CEO. "He is a strong advocate for customers, especially in rural areas, and understands our products and services and how they can make life better for those we serve. He knows the value of a local presence, strong relationships and a commitment to the community." Wilderotter added, "I am delighted that our Southeast Region will be in such capable hands and that Ken will lend his expertise to West Virginia as Frontier and Verizon work towards a smooth transition of responsibilities."
According to officials, the transition will come upon completion of Frontier's acquisition of assets from Verizon Communications. On May 13, Frontier announced an agreement to acquire assets in 14 states from Verizon. The transaction is subject to approval by Frontier shareholders and the satisfaction of customary closing conditions and regulatory approvals. Upon closing, Arndt will also be responsible for the company's new operations in North Carolina and South Carolina. The transaction will significantly increase Frontier's presence in West Virginia, making it an incumbent local exchange carrier (ILEC) in the state. Arndt will be actively involved in the West Virginia integration planning for the balance of 2009 before assuming his new position in 2010.
Arndt joined Frontier in October 2003 as State Vice President and General Manager for the Southeast Territory. In January 2005 he became State Vice President and General Manager of Frontier's New York Region. In June 2005, he became Vice President, Sales and Marketing for the East Region and then Vice President and General Manager of its Pennsylvania operations, a position he held until March 2008 when he was promoted to Senior Vice President/General Manager, Call Center Sales & Service. Arndt is responsible for all call center operations for the company, including sales and service to residential and business customers, Internet customer support, and employee training and management of Frontier's virtual Work-At-Home center; call centers in DeLand, Florida, Burnsville, Minnesota, and Wilkes-Barre, Pennsylvania and an Operator Services center in Rochester, New York.
Before joining Frontier, Arndt was Vice President of Marketing for Lucent Technologies and before that, Vice President of Sales and Marketing for Commonwealth Telephone Company in Pennsylvania.
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