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TMCNet: AT&T Adds IP Voice Services to Virtual Private Network Services

[August 28, 2010]

AT&T Adds IP Voice Services to Virtual Private Network Services

Aug 29, 2010 (Close-Up Media via COMTEX) -- AT&T announced that new and existing virtual private network customers may add VoIP service to the network solution delivered over AT&T's global network cloud.

According to a release, this converged solution will enable customers to consolidate their separate voice and data networks, reduce equipment and maintenance costs, and simplify migrating these complimentary capabilities to a common, secure infrastructure. By migrating to a common infrastructure, customers are able to take advantage of additional applications as AT&T makes them available, such as unified communications capabilities.

The VoIP portfolio is certified for interoperability with industry providers of IP-PBX systems, such as SIP Trunking services qualified for Microsoft Office Communications Server 2007 R2.

AT&T VoIP portfolio is also certified for interoperability with leading industry providers of IP-PBX systems, including Microsoft, providing support for businesses planning to incorporate a comprehensive unified communications solution in the future.

The company's portfolio of VoIP services includes AT&T IP Flexible Reach, a SIP trunking service, which allows businesses to continue to use the capabilities of their existing IP-PBXs, optimizing their equipment investment. AT&T Voice DNA, another product in the VoIP portfolio, is a fully hosted network-based service with advanced features, applications and management tools for customers.

VoIP calling plans include unlimited local and on-net long-distance calling, as well as off-net long distance international calling, and provide the local calling features such as: caller ID, voice mail, conferencing, local number portability and E911. Customers are able to monitor and manage their network through AT&T BusinessDirect, a Web-based suite of secure, interactive tools which allows customers to perform a multitude of functions from network monitoring and performance optimization, to customer service and bill management.

"Voice service is as mission-critical for businesses today as it's ever been, and customers expect their VoIP service to perform as well as their traditional telephone service," said Shawn Conroy, vice president, AT&T Business Solutions. "Adding voice to the network cloud gives customers the ability to determine their optimal level of security, architecture, cost and performance objectives -- key differentiators for AT&T." With AT&T's VPN portfolio, businesses can use a single infrastructure to connect branch offices, headquarters, remote users, and third parties such as suppliers and customers.

Remote workers and road warriors have the same functionality as their co-workers in the company's headquarters or branch-based co-workers through the VPN network. They have access to business functions, applications and intelligence, including customer service to order processing, procurement, and now, voice services, over a single network, including the same voice mail and the corporate dialing plans, AT&T customers can access their VPN using virtually any access technology, such as mobile, Wi-Fi, DSL, dial-up and Ethernet.

AT&T offers Multi-protocol Label Switching-based services to 163 countries over 3,800 service nodes, and operates 38 Internet data centers.

AT&T is a communications holding company.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

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