TMCnet News
Odebrecht Group - Connected Passengers, SuperVia Uses Application to Facilitate Access(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 18 September 2014 Release date- 16092014 - SuperVia, an Odebrecht TransPort company, launched its application for the Windows Phone operating system. The tool, initially available for the iOS and Android platforms, offers the differential of a geolocation service that, when identifying the passenger's location, indicates the closest station for accessing the railroad system. Using their cellular phones, people can follow the wait times along the SuperVia branches and the operation of the Alemao Cable Car in Rio de Janeiro, and also obtain complementary information about how the stations are operating, maps with the different lines, transfers between branches and integration points. The service is offered in Portuguese and English and is free of charge. Updates will allow passengers to receive circulation alerts (push notification) and estimated time of each trip. The mapping of the establishments located near the stations is scheduled for the upcoming months. The device meets the growing demand and the search for information about the concessionaire through smartphones. In 2012, the SuperVia website recorded 10,000 accesses per month and, in 2013, the monthly average was 45,000 accesses through mobile devices. Social Networks Increasingly more, SuperVia has been interacting with its passengers through the social networks. The company's Communication team responds to more than 100 Tweets per day, with an average response time of five minutes. 'These professionals work inside the Operational Control Center and have direct contact with the traffic controllers,' explained Orivaldo Perin, responsible for Communication at SuperVia.' 'This is our secret in terms of being able to inform passengers in real time about the circulation of the trains and also communicate new features of our service,' he said. Media Contact: Juliana Souza Tel: (55 11) 3643-2724 Email: [email protected] (c) 2014 Electronic News Publishing - |