TMCnet News

Avtex Acquires KRP Communications
[February 26, 2015]

Avtex Acquires KRP Communications


Avtex (News - Alert), a provider of integrated interaction solutions, announced today that they have acquired KRP Communications, a complete unified communications solutions provider. KRP specializes in solutions including all-in-one IP contact centers, enterprise IP PBX, and business process automation.

As an Interactive Intelligence (News - Alert) partner, KRP aligns nicely with Avtex, an Interactive Intelligence Platinum Elite Partner. The acquisition will bring to bear the additional resources, support and custom applications available to further leverage the Interactive Intelligence platform.

Says George Demou, president of Avtex, "We are very excited to welcome the KRP customers to the Avtex team. There is great synergy between the two companies and our mission to create the best customer experience for our clients and their customers aligns well." Additionally, George says, "We are eager to bring the Avtex energy, passion and innovation to the KRP customers in the Pacific Northwest and Canada."

"I'm confident this is the right move for our customers and employees," says Keith Macdonald, president of KRP. "We have taken care to choose the best partner for ourselves and our customers and have spent a lot of time with Avtex over the last several weeks. We could not be more pleased with the opportunity."

KRP has been doing business in the United States and Canada since their incption in 1998.



About Avtex
Avtex provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter (News - Alert) at @avtex.

About KRP Communications
KRP is a complete communications solutions provider delivering intuitive, open standards-based solutions that enhance customer relationships by leveraging superior converged technologies. Visit www.krpcomm.com for more information.



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