Cloud-based wireless data services provider Telespree Communications has inked a monitoring service agreement with 4G mobile broadband services provider Clearwire Communications. Under the deal, Clearwire will leverage Telespree's on-device service enablement, active session monitoring, real-time charging, and proactive alerting services to provide a broad range of capabilities to its mobile virtual network operator (MVNO) wholesale customers.
Commenting on this development, Rick Hausman, vice president of wholesale operations at Clearwire, said, "Telespree is a preferred partner and its Mobile Services Platform enables Clearwire to offer enhanced 4G mobile broadband services to our wholesale partners and their customers." He added, "Telespree's real-time capabilities increase the flexibility and competitiveness of our wholesale 4G offering in the marketplace."
According to Telespree, using the company’s Mobile Services Platform, Clearwire wholesale customers will be able to offer subscribers on-device real-time tracking and notification/alerts of their 4G data usage. In addition, Telespree will provide rating services that support diverse data offerings like family or share plans for use across multiple devices, pay-for-use plans that help avoid bill shock, and tiered plans that enable different consumption thresholds at different prices.
Also, MVNOs will be able to meter 4G mobile data services, track time and data usage activity, and – if needed – cut off and redirect data sessions in real time to a self-service portal for subscribers to purchase additional sessions or receive new offers. Additionally, solutions can also be integrated into the MVNOs' loyalty or other signature programs, resulting in improved subscriber interactions and increased customer satisfaction. The real-time data services are easily configured to fit the different market segments, business models, products and budgets of MVNO customers, said Telespree.
Ellen Schwab, CEO of Telespree, stated, "Telespree's suite of mobile data services supports Clearwire's leadership in delivering best-in-class 4G mobile broadband services."
"We are excited to leverage our experience with MVNOs and wholesale partners to provide a dynamic, scalable solution that helps Clearwire's customers further differentiate their brands, provide additional revenue streams and better manage network costs," noted Schwab.