Feature Article

January 11, 2013

Italian Telecom Company Tiscali Deploys Sigma's Service Management Platform for Mobile Service Provisioning

According to converged broadband solutions provider, Sigma Systems, Italy’s leading independent telecommunications company Tiscali has deployed its Service Management Platorm (SMP) to activate and provision services for its mobile subscribers. 

The two partners have worked together to install the SMP platform, enabling the Italian telecom giant to have more flexibility and control over the delivery of its services compared to its previous solution.

Sigma said the two teams collaborated on the integration of the SMP platform with Tiscali's network, and provided the tools and training that its IT teams needed to ensure that the migration of the operator's mobile subscribers to the Sigma platform was seamless. 

The SMP supplier believes this approach and implementation will ensure that Tiscali has the ability to easily expand its service offerings over time.

In a statement, said Salvatore Pulvirenti, CIO at Tiscali, "Sigma's co-development approach allowed our internal team to collaborate with Sigma's OSS experts to create a solution that seamlessly integrates with Tiscali's existing network systems. The successful migration of our mobile subscribers to the new platform is a testament to the reliability and accuracy of SMP, and our combined efforts will ensure that we can easily introduce new services and maximize the returns on our OSS system investment in Sigma's multi-service provisioning platform."

The SMP provider’s customer enablement team works with communications service providers (CSP) to extend the SMP platform and solutions portfolio, leveraging its service creation toolkits and integration frameworks to define, implement and reuse IP service building blocks across various network and application domains.

Its customer enablement teams also ensure that CSP's IT and SI partners have the tools, training and resources they need to manage the platform, add new services and optimize service fulfillment automation.

As a result, noted Sigma, CSPs have more control over their infrastructure while accelerating time-to-market for new revenue-generating campaigns.

Commenting on the company’s capabilities, Sigma’s president and COO Tim Spencer stated, "Our collaborative delivery approach is designed to equip CSPs to administer and extend the capabilities of their Sigma OSS platform."

“Our customer enablement team,” he said, “coupled with the extensibility and automation capabilities of our SMP product will ensure Tiscali can maintain its market leadership by quickly delivering more services to more subscribers.”




Edited by Braden Becker


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