As the business world rapidly transitions to more virtual and mobile communications, companies often run into trouble when looking for a service that will cater to all of their needs. vMobile, which was launched about year ago, is the result of Vitelity’s commitment to making those mobile business communications easily and readily accessible.
The solution was designed to fully integrate with customers’ existing PBX systems so that workers can communicate using the complete PBX feature set—whether in the office or on the road. While operating over Wi-Fi networks, vMobile phone calls are free of charge, and are still competitively cheap when conducted outside the range of Wi-Fi networks. And now, vMobile is getting even more versatile.
While participating at ITEXPO Miami last month, Vitelity announced the addition of a bring your own device (BYOD) capability to the vMobile solution. Vitelity’s Jeannie Zaemes sat down with TMC’s Erik Linask to discuss the launch of the new feature during the show.
“We all use smartphones all the time—I’m an Apple person, you may be an Android guy, we may have someone else who’s a different device,” she said. “Those just become an extension of who we are, and it’s very difficult to be told ‘You can use this technology and you have to switch phones.’”
If users currently have a phone on the Sprint network, now they can switch to vMobile and it will integrate with any existing Sprint phone plans and functionalities. Or, if users would like to get a new device outside their network carrier, they can simply purchase it and bring it to the Vitelity service using a vMobile SIM card. This means that users can truly bring any phone they want to the table, and it will be supported.
“It allows them to use the device that they’re comfortable with,” Zaemes added.
But what about mobile device security? For businesses, this should be a high level concern, but surprisingly is not part of many companies’ safety measures.
“I think people take it for granted that their cellphone is secure, and that the conversations that are happening on your mobile phone are secure,” Zaemes pointed out. But the reality is that cybercriminals “can hack in and identify where the call’s coming from, who’s receiving the call, all of the credentials associated with the call, as well as all of the audio content of the call. So if you’re exchanging credit card numbers with a retail provider, if you’re exchanging contract information with a lawyer, if you’re talking about patient information with your doctor, all of those things can be hacked and captured.”
For vMobile users, there’s good news: “We now have encrypted SIP trunking, which encrypts all of that data,” Zaemes explained. This applies to any of the VoIP calls made through a company’s vMobile services, and the encryption service is included without any additional charge. For businesses looking to go mobile, vMobile is not only a streamlined and effective option, but a secure one as well.
Edited by Maurice Nagle