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Survey Highlights Powerful Results Obtained By Using Fleet TechnologyDUBLIN, Ireland, Dec. 07, 2021 (GLOBE NEWSWIRE) -- The critical link between the use of fleet management technology in achieving Return on Investment (ROI) and improving customer service has been reinforced through European survey findings sponsored by Verizon Connect. The survey conducted by ABI Research was completed by more than 1,350 European fleet managers, executives and other mobile business professionals in 10 countries1. Seventy-four percent of respondents found using fleet management technology was ‘very’ and ‘extremely’ beneficial to their business; with 86% witnessing ROI within a year or less, and just under half (44%) experiencing this within six months or less. Importantly for long-term customer retention and ongoing satisfaction, over half (56%) of all respondents reported improved customer service after implementing fleet management technology solutions. “These esults demonstrate in hard numbers, the transformational effect using fleet management solutions can have - especially for small businesses,” said Peter Mitchell, senior vice president and general manager of Verizon Connect. “Many companies have been financially stretched during the pandemic. Fleet management technologies allow a dramatic reduction in costs while also enabling companies to get more work done. Equally as important, these technologies can also help prioritise safety, increase customer satisfaction and promote sustainability through reduced fuel usage.” Other key findings highlighted are:
Verizon Connect is guiding a connected world on the go by automating, improving and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services puts innovation, automation and connected data to work for customers and helps them be safe, efficient and productive. With more than 3,000 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions. For more on Verizon Connect, visit www.verizonconnect.com. VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/. Media contact: 1 Countries surveyed include: Belgium, France, Germany, Ireland, Italy, The Netherlands, Poland, Portugal, Spain and the United Kingdom |