Feature Article

January 22, 2014

New Research Sees Significant Growth for the Global Utility Mobile Workforce by 2020

Navigant Research provides market research and benchmarking services for rapidly changing and often highly regulated industries. In the energy sector, Navigant Research focuses on in-depth analysis and reporting about global clean technology markets.

The team’s research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of the Smart Energy, Smart Utilities, Smart Transportation, and Smart Buildings sectors.

At the beginning of the year, Navigant Research released the results of a report titled “Utility Mobile Workforce Management.” This report analyzed the global market for mobile workforce management solutions in the utility sector.

This is a study that looks ahead to the year 2020. One of the things that Navigant Research sees is that utility linemen are looking to drive efficiencies and achieve cost savings. It seems that a lot of utilities are already looking ahead and investing in their mobile workforce management deployments.

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Some utilities have already begun to upgrade these deployments, which are driven by the fact that there are an increasing number of mobile employees. The report mentioned above predicts that by the year 2020 the mobile workforce will reach the 2.4 million mark.

That number represents a 100 percent growth in the mobile workforce. The figure for the end of 2013 has the numbers at 1.2 million. These are the field workers who handle issues that relate to maintenance, installations and repairs.

The report breaks down the utility sector global market for mobile workforce management solutions. It takes a look at the challenges of implementing and upgrading these solutions. Utility workers in developed regions are in the process of analyzing their strategic upgrades in areas where they have already been implemented.

What we are seeing from the developing regions is that they are beginning to put together budgets and creating strategies for the initial deployment. The hope that is even in the developing regions, they will see greater efficiency which will lead to cost savings.

It is estimated that along with the growth of the workforce in the next six years, the worldwide utility annual spending on mobile workforce devices and applications will reach $421 million. As smartphones and tablets spread out and reach more areas, utilities are re-evaluating their investment. This goes hand-in-hand with the increased capabilities seen from all the latest technical advances.

You can see some of the additional key questions that Navigant Research’s report addresses by clicking here.


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