[October 19, 2016] |
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8x8 Continues On Innovation Trail with the Awarding of Four New Cloud Communications Patents
8x8, Inc. (NASDAQ:EGHT), the leading
provider of global Enterprise Communications (News - Alert) as a Service (ECaaS), today
announced that it has been awarded four new patents related to its
communications technologies that help customers seamlessly connect,
communicate and collaborate globally.
The four 8x8 (News - Alert) patents issued by the U.S. Patent and Trademark
Office (USPTO) are:
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United States Patent number 9,401,994
titled, "Conferencing and Meeting Implementations with Advanced
Features," was awarded on July 26, 2016. It is a continuation
of U.S. patent number 8,817,801 awarded to the company on July 8, 2011.
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United States Patent number 9,426,116
titled, "Multiple-Master DNS System," was awarded on August 23,
2016 and is a continuation of patent number 9,294,433, which was
awarded on November 2, 2012.
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United States Patent number 9,432,519 titled,
"Identifying and Processing of Unreturned Calls in IPBX," was awarded
on August 30, 2016.
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United States Patent number 9,438,736
titled, "Limiting Contact in a Networked Contact Center Environment,"
was awarded on September 6, 2016 and is a continuation of patent
8,243,913.
"Enterprises everywhere are undergoing a digital transformation that
involves not only a shift to cloud-based architectures, but also
requires the implementation of smarter, more flexible communications
systems that help address the needs of a constantly evolving competitive
environment," said Bryan Martin (News - Alert), Chairman and CTO of 8x8. "We've long
been committed to innovating with and ahead of our customers to help
them meet the evolving and complex needs of that transformation. This
focus on innovation, combined with our ongoing business execution is a
key reason for our leadership in the unified communications and contact
center industries."
The patent related to conferencing and meeting implementations with
advanced features (#9,401,994) covers an innovation that will help
companies manage conferencing of incoming call participants and
automatically dial that participant back when there is a trigger event
and seamlessly place them into a conference call.
The second patent (#9,426,116) provides a system and methodology for a
Domain Name System (DNS) that helps maintain consistency of DNS records
between multiple master servers in the event of a connection failure.
The technology will also help the master DNS server take the appropriate
actions to update and/or recover DNS data when connections are restored.
The technology in patent number 9,432,519 helps companies better manage
calls that were routed through the IPBX server but unreturned by the end
user. By having a circuit configured to evaluate call summary metrics
from missed calls and correlate that data with secondary data sources,
the IPBX server can help identify which missed and unreturned calls are
of higher priority.
Finally, U.S. patent #9,438,736 details how to limit interaction with a
network contact center that is host to multiple tenants by evaluating
the communication through a contact rate value and determine the
allowable quantity of contact during a specific time interval.
Since its establishment, 8x8 has been awarded 125 United States patents
covering a variety of voice and video communications, signaling,
processing, and storage technologies.
Enterprise
Communications as a Service 8x8's innovative ECaaS
solution brings all real-time communications and contact center services
together into one integrated cloud platform, delivering continuous
communications experiences from desktop to mobile. These solutions
enable companies of all sizes to solve critical business needs and
modernize their infrastructure with world-class business communications,
contact center solutions, conferencing, collaboration and advanced
analytics.
About 8x8, Inc. 8x8, Inc. (NASDAQ:EGHT) is the trusted
provider of secure and reliable enterprise cloud communications
solutions to more than 45,000 businesses operating in over 100 countries
across six continents. 8x8's out-of-the-box cloud solutions replace
traditional on-premises PBX hardware and software-based systems with a
flexible and scalable Software as a Service (SaaS (News - Alert)) alternative,
encompassing cloud business phone service, contact center solutions, and
conferencing. For additional information, visit www.8x8.com,
www.8x8.com/UK or
connect with 8x8 on LinkedIn,
Twitter, Google+
and Facebook.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161019005196/en/
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