Today's Headlines

Zappix Visual IVR Solution Offers Easy Path to Higher Customer Satisfaction
By Laura Stotler
Imagine a world in which you never had to navigate through a tedious IVR system to reach customer service or otherwise communicate with a business. One of the biggest customer service complaints on the planet is the needlessly confusing maze that consumers are forced to wade through to get the assis…
12/22/2014

Mobile Predictions for 2015
By Joe Rizzo
We have seen quite a few advancements in 2014 in almost every area that involves mobile technology. As is usually the case, developments in one industry potentially have benefits that can be useful for other industries. Concepts can also lead to improvements where you would least expect to see them.
12/22/2014

Local Mobile App Launched to Connect Retailers, Audiences
By Clayton Hamshar
New York's Fordham Road Business Improvement District recently launched a native app to communicate with its audiences and enhance business for retailers in the area.
12/22/2014

Blackberry Brings QWERTY Back with 'Blackberry Classic' Smartphone
By Oliver VanDervoort
Over the last few years, Blackberry has gone through quite a few ups and downs. The company is still struggling plenty, but it appears it has finally found a bit more stable ground. In fact, the firm has done so well that it is actually going to pay people who use iPhones to switch over to its produ…
12/19/2014

Find Out the Top Three Trends Encouraging Aggressive Growth in the Global VoMBB Market
By Jes Ellacott
Voice over mobile broadband (VoMBB) is basically a mobile-based voice solution that enables telecom carriers to route standard mobile phone calls over mobile broadband networks such as LTE, Wi-Fi, and HSPA. It comes with a slew of advantages for telecom carriers, such as supporting high-quality audi…
12/18/2014

Wheelings & Dealings: The Ball is in Motion for BT to Acquire EE
By Joe Rizzo
BT Group plc, more commonly known as BT, is a British multinational telecommunications services company with its headquarters in London. In addition, it has operations in about 170 countries. Through its BT Global Services division it is a supplier of telecom services to corporate and government cus…
12/17/2014

MuleSoft Founder: APIs, Mobile Devices are Driving New Customer Experiences
By Paula Bernier
APIs and connected devices are enabling retailers to give shoppers more control, and that's a good thing for both sellers and buyers, says Ross Mason, founder of integration platform provider MuleSoft.
12/17/2014

Does Apple VoLTE Make T-Mobile More Compelling?
By Carl Ford
As a phone consumer, I miss my analog phone where the calls dropped all the time but the voice quality was rarely the issue.
12/17/2014

ABI Research: 5G in 2020 Rare, 5G in 2025 Huge
By Steve Anderson
It's perhaps one of the biggest truisms the technology sector contains: everything that is now is at least somewhat overshadowed by what's next. So much so that, in some cases, what's brand new today could be meaningless and obsolete in a matter of months. Those who are into 4G, meanwhile, have litt…
12/11/2014

Move Over, LTE: 5G begins Formal Standards Process
By Tara Seals
Up until now, the term "5G" has referred to a collection of nebulous guidelines meant to address the exploding requirements for carrying all of that mobile data and video that consumers and businesses seem to require. It will support speeds up to 1,000 times faster than today's 4G LTE networks, and …
12/10/2014



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