Feature Article

February 13, 2012

Cincinnati Bell Selects Latest Version of TeleLink System

Cincinnati Bell, a performing local exchange and wireless provider, has upgraded to the latest version of Equinox Information Systems’ TeleLink with Network Reporting.

Officials with Equinox Information Systems said that TeleLink is a robust, extensible revenue assurance platform that takes raw files and transforms them into actionable records. It does so by performing functions such as auditing, enriching, matching, and delivering usage records to other downstream applications.

Company officials pointed out that the upgrade includes additional licenses for the system, record enrichment, matching, and delivery to new downstream applications.

"TeleLink is a valuable tool for us, as it allows us to mediate, enrich, and store usage data records so network activity can be analyzed in near real-time," said Roger Werth, director, voice core engineering and support, in a statement. "TeleLink gives us critical access to our usage data for reporting and analysis.”

David West, executive vice president, Equinox said that for carriers like Cincinnati Bell, real-time access to information about their network activity truly is a competitive advantage.

"Whether it's matching records from multiple sources to compile a complete, actionable record or enriching records for billing or other purposes, TeleLink provides the tools telecom carriers need to promote efficiency and profitability," said West.

Equinox Information Systems is a global provider of software solutions for hundreds of telecommunications customers worldwide.

Recently, Tennessee-based Equinox Information Systems announced that Horry Telephone Cooperative (HTC), a South Carolina-based telecommunications service provider, implemented Protector, Equinox's flagship fraud management system and has upgraded to the latest version of TeleLink, Equinox's mediation and analytics platform.

A customer for more than eight years, HTC selected the TeleLink mediation system to automate its usage record transmission process.

As a testimony to the reliability and quality of TeleLink, HTC decided to upgrade to TeleLink 5. Based on HTC's previous experience with Equinox's software solutions, the upgrade to TeleLink 5 was followed closely by the selection of Protector.

Anil Sharma is a contributing editor for MobilityTechzone. To read more of his articles, please visit his columnist page.

Edited by Carrie Schmelkin

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