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September 11, 2014

vMobile Puts the PBX on the Go

Communicating via the Internet has become one of the most innovative additions to telecommunication technology within the last decade. It has allowed businesses large and small to use their existing high-speed Internet connection as a phone line, thereby allowing the company to sever ties with the Big Phone Company and reduce costs, bills, and overall complexity in the process.

The biggest attraction to using the Internet as a phone system has been its cost effectiveness. Because so many of these services are usually cheaper than a service contract with the Big Phone Company, it means more money on the bottom line. Businesses like this. What do they like more? Being able to take that technology on the go and use it for their mobile workforce.

Smartphones have made it possible for the workforce to get up from their desks and conduct business wherever their 3G/4G/LTE connection allows them to. And thanks to companies like Vitelity, solutions like its vMobile mean an employee can take their four-digit extension with them, right on their mobile device.

What sets vMobile apart from other third-party apps is it isn’t what the others are; an app. It’s a solution that integrates right into a smartphone straight out of the box without the additional app download.

vMobile users can use both their office phones and their vMobile smartphones to: transfer, park and pickup calls; set up secured internal conferencing; participate in call queues; record and monitor calls for quality assurance; analyze call reporting; and dial interoffice using four-digit extensions.

Analysts and experts agree that as businesses look to increase efficiency while cutting costs, not to mention move away from rising mobile phone costs, long contracts and traditional plans will be a thing of the past. Mobile services that integrate office lines with devices have made it easier for businesses to make the move towards a more mobile-centric communications system.

Here what Vitelity had to say about it at this year’s ITEXPO Las Vegas:




Edited by Alisen Downey


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