Feature Article

September 22, 2021

What Is a Virtual Phone System?



When running a business, large or small, it's imperative to stay up to date on the latest technology to keep up with competitors. Perhaps one of the most important business trends regarding communications in recent years is virtual phone systems, such as those offered from Ooma

What exactly is a virtual phone system, and why has it become more popular among business leaders in recent years? Learn more below. 

What Is a Virtual Phone System?

Virtual phone systems are cloud-based platforms that eliminate the need for landline phones and other similar hardware. It's a phone system that relies solely on the internet, and you can make or take calls from your phone, computer, or tablet. 

This means that as long as you have an internet connection, you can make calls to colleagues or customers from any location at any time. Most virtual phone system providers can also allow you to select on-demand phone numbers to make your business stand out and improve customer recognition. 

Why Are Virtual Phone Systems Trending?

Virtual phone systems have begun trending among large and small businesses because they are a more affordable and convenient alternative to the standard phone system model. For starters, you don't have to pay for expensive hardware or installations and time-consuming training to teach your employees how to use complicated systems. Virtual phone systems are easy to install and even easier to use, so you don't have to worry about making the transition with your employees. 

Virtual phone system plans also tend to be far more flexible than traditional business phone plans, allowing you to customize your plan to pay for only what you need and nothing more. This can save your business thousands of dollars over the course of a year.

This flexibility also allows you to quickly scale up your plan if your business experiences a sudden explosion of growth, and you find yourself needing more lines. After hiring more employees, you can add more lines or change your package quickly and easily with a virtual phone system. With the old way, you'd probably have to have more phone lines installed, hardware purchased, and you may even have to enter into a new and more costly contract. 

Is a Virtual Phone System Right for You?

Virtual phone systems are an excellent choice for most types of businesses, especially those located in cities that have access to fast internet. If you aren't sure whether the service might be right for you, many plans start under $20 per month if you opt to use your own devices, so it wouldn't hurt to try it and see if this business trend can work for you!





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