Feature Article

May 15, 2013

Wireless Enterprise Infrastructure Revealed by Samsung

Through Samsung’s Wireless Enterprise service, businesses can replace their desktop phones with mobile phones. Samsung asserts that businesses will be able to deploy wireless LAN (WLAN), which is optimized for use with mobile devices. This is accomplished through Samsung’s Wireless Enterprise infrastructure.

This service is designed to permit comprehensive call management with increased call capacity as well as quality. The Wireless Enterprise will address three of business infrastructure’s main features.

With the growing popularity of bring your own device (BYOD) to the workplace, Samsung feels that Wireless LAN is critical. More smartphones and tablets are being used in the office every day. WLANs are generally configured to connect laptops. Because they are not optimized for dealing with high volumes of smartphones, this leads to poor coverage and dropped calls for end users.

One of the features that is incorporated into Samsung’s Wireless Enterprise is AirMove. This feature is designed to provide a seamless transition between access points. This is accomplished without delays in the call or dropped calls.

AirEqualiser and Intelligent Beam Selectable Antennae (IBSA) are two other features. The goal of AirEqualiser is to first analyze the connection requirements of a device and then optimize the connectivity accordingly. IBSA, on the other hand, aims to reduce interference and increase coverage by as much as 30 percent. This is done by delivering signals to handsets more accurately in a congested spectrum.

Another area that Samsung’s Wireless Enterprise is focused on is voice. There is usually a lot going on when you are dealing with a busy work environment. Most of the time, due to poor quality, it is very hard to have a phone conversation on a mobile phone.

Samsung’s infrastructure is supposed to take advantage of the hardware embedded into high-end devices like the Galaxy S4. This will provide HD call quality over cellular and WLAN. The Voice Engine, along with hardware that is embedded into the mobile device, is what gets the job done. This, in turn, makes it exclusive to Samsung products.

The third area of focus is unified communications. The goal is to have desktop phone replaced with smartphones. Paul Templeton, who is general manager of enterprise networks at Samsung, told IT Pro, “Calls can be delivered directly to a smartphone over GSM or WLAN. If you don’t want to use your personal number for business, you can automatically route through the business network and use the office number. Mobile handsets used through the network can record calls.” This infrastructure will also support other features, such as call recording, unified messaging and conference calling.

The Wireless Enterprise technology is currently available. It has already been installed at two locations in the U.K. One company is a patent law firm, and the other is a chemical company. Samsung is also using it at their new R&D facility in Seoul.

Samsung has had its Knox platform approved by the U.S. Department of Defense as well, and they are getting ready to launch the technology in the U.K. soon. They are hoping that, by providing HD calling along with the other features, the Galaxy S and Note devices will see a boost in sales this year.

Edited by Alisen Downey

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