Equinox Information Systems, a global provider of software solutions for hundreds of telecommunications customers worldwide, announced on May 10 that SI Wireless has expanded upon its license of TeleLink – leveraging the TeleLink business assurance solution, which includes its Network Reporting module.
Equinox Information Systems is based in Nashville and SI Wireless provides wholesale and consumer-based wireless voice and data services to areas of Kentucky, Tennessee and Illinois.
TeleLink is a CDR mediation platform, which allows carriers to efficiently deliver call detail records (CDRs) in different formats to their billing platforms and multiple operational support systems (OSS) such as fraud detection, network traffic analysis, and CABS reconciliation.
Initially, SI Wireless licensed the TeleLink solution in order to evaluate its roaming partners’ and home users’ data usage, as well as to view individual records and to aid in researching issues, such as duplicate usage records.
Now, SI Wireless has expanded its license for TeleLink to include voice records as well.
SI Wireless chief operating officer Michael Beehn explains that the TeleLink tool “extracts and stores usage records so we can analyze our network activity in near real-time.”
Beehn added that by having such access to the data, SI Wireless can “promptly investigate issues and to continue optimizing network usage by our roaming partners.”
TeleLink delivers a set of pre-configured reports as well as a report creation tool for generating ad hoc reports. Both features are available out-of-the box in the TeleLink with Network Reporting solution.
David West, executive vice president for Equinox Information Systems, says that TeleLink’s reporting engine gives service providers like SI Wireless “tremendous insight into their network activity.”
West adds that “getting access to the data is a competitive advantage as they continue to grow and reach new rural markets.”
Edited by
Alisen Downey 
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