Feature Article

September 25, 2013

T-Mobile's Moto X Gets Upgraded to ClearPixel Camera System

While reviews were somewhat mixed for the Motorola Moto X—the performance was regarded by many as sound, yet some balked at issues of price and overall value proposition until the issue of the Moto Maker system was brought into play—the ClearPixel camera on the Moto X was less well regarded. However, for those who are interested in the Moto X but are holding off, patience is about to be rewarded thanks to a new upgrade to the ClearPixel camera system that should improve things nicely.

Motorola, according to reports, has been getting a lot of feedback about the somewhat spotty performance of the ClearPixel camera system and has accordingly set up a bit of a software update for the Moto X to help shore up the camera's overall workings. Said update will focus on improving performance on several key fronts, particularly in terms of exposure, focus speed, and overall color accuracy. Early reports indicate that the update is working extremely well, with one report from Anandtech calling it “nothing short of the biggest (improvement) I've ever seen come across in an OTA update,” and further reports suggesting that significant improvement had been made in terms of low-light shooting as well as pulling haze out of outdoor shots.

This by itself would be good news for a lot of Moto X users—both current and potential future breeds of same—but it's just where the good news starts, not where it ends. The Motorola software upgrade not only perked up the camera, but also threw in some other fixes where performance was less than expected. Touchless Control accuracy has reportedly been given a fresh shot in the arm, the choppy audio some were noticing in voice calls is targeted, and Moto Assist even got some extra juice.

While it would have been easy to fault the Moto X for having these performance issues had said issues been left unaddressed, Motorola's quick response to user feedback needs to be applauded. That's the sign of a sound brand overall, and bodes well for future Motorola releases. Issues like these can happen to any release—it's hard not to remember when Apple's iPhone 4 suffered from performance issues from being held in an improper fashion—but quick moves toward fixing said issues leave people feeling a lot more charitable about such matters and more likely to deal with the company in question again in the future. The increasing use of smartphone cameras as a standard means of taking pictures means that keeping the camera both front of mind and top-notch in quality is getting progressively more important. Motorola's move to improve the camera is likely to prove well-received in light of that.

Motorola has a lot of competitors in the field when it comes to smartphones, and addressing problems quickly is a great way to help ensure that there will always be a place at the table for Motorola.

Edited by Alisen Downey

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