Feature Article

January 28, 2016

Mitel's New Tools Give Strategic Mobile Edge

A workforce that's increasingly mobile means an enterprise that is as well, and that means a clear demand for a host of new tools. Mitel, whose product line got an exhibition at ITEXPO at the Broward County Convention Center in Fort Lauderdale at Booth #638, recently brought out some new tools that should make the mobile enterprise all the more capable for the introduction.

Mobile carriers will get a huge new boost with Mitel, who brought out not only hosted voice over LTE (VoLTE) access but also video over LTE, and even voice over Wi-Fi (VoWiFi) service. That covers a lot of ground by itself, but it was just a beginning for Mitel. A new tool allows users to associate all of the phone lines and various functions available with just one device, a development that should help ensure everyone in the enterprise has access to all the tools available.

Plus, Mitel brought out a complete collaboration solution that used real-time integration to help keep teams that may be separated by geography together in concept. A new mobile real-time communications system for software-as-a-service (SaaS) applications also helps keep the geographically-dispersed together.

Mitel even had some functions that would offer specific help to certain industries and regions; the company brought out a new slate of services in France and Germany, which gave small companies access to more powerful tools, and large companies the ability to be more nimble and better functioning in the field. A new set of machine-to-machine (M2M) options rounds out the proceedings, and gives a particularly boost to healthcare operations.

Mitel's CEO, Rich McBee, offered comment: “With today’s announcements we’re taking that strategy a step further by enabling the mobile cloud - the backbone for seamless, mobile communications. Now, industries across the board, from healthcare to education to sports, can seamlessly bridge what was once a costly and inefficient dividing line between the consumer and enterprise network.”

That's a lot of advancements in one package, and should indeed give Mitel an edge in the field. With the increasing applications for mobile—not just in the mobile workforce but also as a way to better connect with field techs, or just with healthcare workers who may have to wander an entire building routinely—having the tools to best use mobile makes sense. Mitel seems to have a lot of this waterfront covered, and being able to do anything from chat directly with several people at once to share screens and pass content around for editing can be a huge plus.

Mitel's range of advancements here are huge, and should give the company a great position to work from going into 2016. Competitors will likely be hard pressed just to keep up with that kind of flow.



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