Mobile Devices

February 28, 2013

Amazon, Users Report Problem with iOS Kindle App 3.6.1 Update

Warning: Amazon.com has made a public announcement on Tuesday that warns against the installation of the iOS Kindle app 3.6.1 update.

TUAW (The Unofficial Apple Weblog) and Amazon recommend bypassing the Kindle app 3.6.1 update and instead install the latest edition, version 3.6.2. Click here to access the site for the update.

As noted by TUAW, there is a problem with the previous update, which is said to erase the user's entire book library from his/her iOS device.

Amazon did confirm there was an issue, and investigated the cause of this glitch.  

According to Kindle users, Amazon has resolved the problem and has rectified the problem with update 3.6.2, which has no known issues. It was released on Wednesday (the following day the issue was identified).

This quick fix goes to show how committed this online retail giant is to keeping its customers happy. It also explains why it has become one of today’s most customer-centric companies in America, if not in the world.

There were undoubtedly those who unfortunately discovered the problem on their own, reporting their Kindle logging them out of their account, causing them to log back in only to discover that everything they had downloaded was deleted from the device.  

Consequently, the unlucky user had to re-download every book from Amazon’s market.

If that wasn’t bad enough, some of those users who did download the previous update also reported having lost their bookmarks and settings as well.

Even though there were complaints by users, it should not have an impact on the success of the Amazon Kindle, which is one of the more popular and notable e-book readers on the market today.  

Those interested in the Kindle can buy it at Amazon.com at $69 for the standard model, $119 for the Wi-Fi-only product, or the 3G-connected edition at $179. All three Kindle options, consumers agree, are rightly priced to be able to read and store thousands of digital books, magazines or newspapers on the go.




Edited by Braden Becker


comments powered by Disqus

FOLLOW MobilityTechzone

Subscribe to MobilityTechzone eNews

MobilityTechzone eNews delivers the latest news impacting technology in the Wireless industry each week. Sign up to receive FREE breaking news today!
FREE eNewsletter
IOT Evolution Expo Battle of the Platforms 2015: DJI
IOT Evolution Expo Battle of the Platforms 2015: DJI
IoT Time: Bring the Mountain to the Consumers. They Sure Won't Come to You
In today’s IoT Time, the news brought us Samsung’s SleepSense sleep tracker that connects your home appliances , Yankee Candle Company joins the IoT, Intel Security warns that the worst is yet to come in terms of IoT attacks , but better collaborations are tackling these threats with great success and a new IoT Smart Products store has opened in the Middle East for the first time. In MyIoT, Ken says that live experiences like the Freescale IoT Truck, sponsored by Freescale Semiconductor and Arrow Electronics, is critical to promoting the IoT to consumers and raising the profile of the industry. Keep those truck rollin’!
IOT Evolution Expo 2015 Interview: Zeidman Technologies
IOT Evolution Expo 2015 Interview: Zeidman Technologies
IOT Evolution Expo 2015 Interview: Systech
IOT Evolution Expo 2015 Interview: Systech
IOT Evolution Expo 2015 Interview: Support.com
IOT Evolution Expo 2015 Interview: Support.com