Tangoe Adds Support for Apple iOS 7, Virtualization to MDM Software

An updated version of Tangoe, Inc.’s Mobile Device Management (MDM) software includes support for Apple’s latest iOS 7 as well as application virtualization capabilities. MDM is designed to manage the lifecycle of mobile enterprise communications resources including solution hosting, administrative services, end-user help desk and on-site MDM administrative support.

“The influx of new and less expensive mobile devices entering the market combined with the complexities of managing a fully connected enterprise in a BYOD world has created even more risk,” said Wayne DeCesaris, senior vice president of Managed Solutions, Tangoe. “With this risk comes the need for a solution that can effectively block, isolate and provide secure application access while being device agnostic. As part of our MMS offering, device management and user support can now be fully outsourced so that our customers can easily manage these upgrades while focusing on their core businesses.”

MDM version 13.2 was developed to assist companies with iOS 7 integration into their IT systems, particularly with Bring Your Own Device (BYOD) integration. Tangoe believes that Apple’s recent launch of iOS 7 signals Apple’s continued pursuit of the enterprise market, as iOS 7 provides enhanced security and new ways to configure and deploy devices on a global scale.

As a result, MDM includes new features such as Enterprise Single Sign On (SSO) for seamless access to multiple applications and websites using Kerberos authentication as well as the ability for the IT team to specify a preferred network connect order. Improved identity payload allows MDM protocol requests to be marked with timestamps and additional data like phone numbers or e-mail addresses.  

The software also recognizes applications that the user most frequently uses throughout the day, provides background checks to keep the application going, automatically adapts to network coverage when used, and allows the user to run multiple apps at once – allowing the user to move in and out of applications without returning to home between each task. In a BYOD environment, Tangoe containerization prevents user errors when moving from corporate to personal applications.

The AirDrop provides iPad and iPhone users with the ability to share documents directly with each other over wireless networks rather than using cloud storage or sending email attachments. The risk with this feature is the unintentional sharing of corporate data from the device to other phones, tablets, printers and PCs. If working in a BYOD environment, Tangoe MDM can scan for eligible file types and enable/disable configuration parameters via containerization.

New application virtualization features offer a secure tunnel, authentication and authorization of the application and access to the respective network resource delivering the application. It also protects the application and data from other applications on the device. With Tangoe MDM, IT can now mobilize legacy window applications to a tablet or smart device, including the ability to have a touchscreen and mimic the touch UI securely. Tangoe MDM now supports all iOS VPN configuration options.