Feature Article

March 18, 2014

Tango Networks Brings Mobile UC Message to Competitive Wireline Providers

Three of the nation’s largest wireless service providers rely on Tango Networks technology to power their business mobility solutions. But Tango also caters to competitive service providers that may not have cellular networks yet want to deliver mobile unified communications and more. The company is at COMPTEL PLUS this week promoting that message.

This is important because employees are increasing mobile and want to be able to use their smartphones for business the same way they use desk phones to get the job done.

While mobility is now commonly offered as a component of PBX and unified communications solutions, Tango Networks adds value on several fronts, Al Leo, senior vice president of sales for the Americas, explained to MobilityTechzone yesterday in Las Vegas. For example, its mobile UC can function as a SIP trunk endpoint. The Tango Networks solution also allows end users to receive and send texts from their cell phones and they look like the text came from the work number; that way users’ personal cell phone numbers are masked from the receiving end and the employer retains more control over the clients to which employees are texting. Because the Tango technology is in the network and doesn’t involve an end user client, it helps businesses in the financial sector ensure that all calls that need to be recorded to comply with the Dodd-Frank Wall Street Reform and Consumer Protection Act are captured. And Tango Networks can bring a single mobile UC solution even to environments using a collection of different suppliers’ on-premises and/or hosted PBX and UC solutions.

The Tango Networks solutions are Lync certified, said Leo, adding that pairing these technologies enables Lync users to get presence information for mobile as well as for wireline phones. The company also has integrations with popular PBX/UC systems from Avaya, Cisco, Mitel and ShoreTel, and it updates those integrations regularly, he said.

Service providers that use Tango Networks solutions can sell these offerings based on the hard savings they can deliver by avoiding the need to invest in and maintain desk phones, routing international long-distance calls over fixed vs. mobile networks, and enabling enterprises to do 411 redirect so that calls to 411 are sent to free 411 services as opposed to ones that charge in the neighborhood of $2 per call, said Leo. Additionally, mobile UC offers employers and their workers productivity benefits.

Founded in 2005, Tango Networks technology is leveraged by AT&T to deliver its OfficeDirect capability, by Sprint for its Mobile Integration solution, and by T-Mobile for its Office Connect service.

Edited by Cassandra Tucker

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